- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Cognizant (Boston, MA)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- Sallie Mae (Newton, MA)
- …on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after ... school. To help them Start smart. Learn big. Students need guidance...the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the… more
- Bright Horizons (Newton, MA)
- …of operational management applications primarily for full service care. The individual will help manage a support desk ticketing system and inquiries from ... The Senior Applications Specialist - Support role is focused on the...of the world's best companies to provide services that help employees perform their best and support families to… more
- Wayfair (Boston, MA)
- …a fast-paced environment. We are looking for a talented Environmental Health & Safety Specialist to join our Global Safety and Security Team. This is an incredible ... to join a rapidly growing eCommerce company and to help innovate, improve, and execute on Safety and Security...awaits you at Wayfair! A successful Safety & Security Specialist candidate will have experience in one or more… more
- State of Massachusetts (Boston, MA)
- …IT/helpdesk support experience is preferred * General knowledge of ticketing system and help desk practices. * Intermediate level knowledge of CRM environments. ... our citizens. *_About the Role:_* The*Software Administrator and User Support Specialist *(Program Coordinator I) position assists the DOL in supporting the… more
- Lawrence General Hospital (Lawrence, MA)
- …made below the top of the range to support future salary growth. As the Help Desk Support Technician, you will be responsible for supporting internal and ... + Exceptional time management and multitasking skills are necessary. + Prior Tier1 Help Desk support in a medium-sized enterprise is a must. + The candidate must… more
- CVS Health (Boston, MA)
- …issues in a timely manner. **What you will do** The Credentialing Specialist is responsible for managing and maintaining the credentialing process for healthcare ... that all credentialing activities are completed timely and accurately. The specialist maintains Credentialing systems and collaborates closely with Provider Data… more
- Expeditors (Peabody, MA)
- …phone, copy/scan machine, etc. + Functions performed primarily while seated/standing at desk + High School Degree or equivalent required + Passed background check ... independently and in a collaborative team environment + Willing to pitch in and help on last minute projects or assist team members + Excellent written, verbal, and… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more