• CX Consumer Senior…

    Coinbase (Charlotte, NC)
    …of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers ... you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
    Coinbase (10/30/25)
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  • Senior CX Analytics Engineer

    Coinbase (Charlotte, NC)
    …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and drive projects that… more
    Coinbase (10/04/25)
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  • Consumer Senior Program Lead…

    Coinbase (Charlotte, NC)
    …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
    Coinbase (10/03/25)
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  • Senior Manager, Analytics Engineering

    Coinbase (Charlotte, NC)
    …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
    Coinbase (08/19/25)
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  • Senior Engineering Manager (Customer…

    Coinbase (Charlotte, NC)
    …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
    Coinbase (11/05/25)
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  • Senior Manager, US Client Experience…

    TD Bank (Charlotte, NC)
    …Marketing **Job Description:** The North American Customer Experience & Insights ( CX &I) team are catalysts for customer-focused action & accountability at TD. ... We achieve this by activating our CX & growth priorities via outside-in perspective and expertise...on our ability to marry a deep understanding of consumer /customer needs across the lifecycle with TDs declared business… more
    TD Bank (11/04/25)
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  • Senior Technical Program Manager,…

    Coinbase (Charlotte, NC)
    …internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives * ... Oversee program documentation-requirements, milestones, prioritization, and communication artifacts * Develop...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
    Coinbase (09/27/25)
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  • Engineering Manager - EAA

    Coinbase (Charlotte, NC)
    …and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications and ... of bringing a billion users on chain. The EAA CX AE organization is responsible for building the customer...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
    Coinbase (09/27/25)
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  • Lead TMS Quality Compliance Analyst

    Coinbase (Charlotte, NC)
    …resolutions. As a Senior Analyst, Compliance TMS Quality Operations within the CX Compliance team, you will be responsible for conducting a review of end-to-end ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
    Coinbase (10/25/25)
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  • Summer 2026 Customer Experience Undergraduate…

    Highmark Health (Raleigh, NC)
    …develop the next generation of diverse business professionals. To that end, the program will provide hands-on training and experience in the business line, expose ... in analyzing customer data, drafting digital communications, and collaborating with our CX and Digital Marketing analysts to optimize the customer journey for United… more
    Highmark Health (10/16/25)
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