• CX Technical Program…

    Coinbase (Charlotte, NC)
    …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
    Coinbase (09/21/25)
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  • Senior Manager , CX Consumer…

    Coinbase (Charlotte, NC)
    …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
    Coinbase (08/24/25)
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  • Senior Technical Program…

    Coinbase (Charlotte, NC)
    …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
    Coinbase (09/27/25)
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  • Engineering Manager - EAA

    Coinbase (Charlotte, NC)
    … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
    Coinbase (09/27/25)
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  • Senior Manager , Analytics Engineering

    Coinbase (Charlotte, NC)
    …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
    Coinbase (08/19/25)
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  • Customer Experience Manager for Merchant…

    US Bank (Charlotte, NC)
    …alignment, and ensuring organizational readiness to implement. Deep expertise in CX methodologies and exceptional communication and visualization skills to drive ... skills that inspire action and alignment. + Apply advanced CX techniques to identify and solve customer pain points....Comprehensive to expert knowledge of assigned business function & technical skills. The incumbent is an expert in conducting… more
    US Bank (09/26/25)
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  • Group Product Manager - Support Automation

    Coinbase (Charlotte, NC)
    …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
    Coinbase (09/26/25)
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  • Associate Manager , Compliance

    Coinbase (Charlotte, NC)
    …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
    Coinbase (08/19/25)
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  • HVAC Controls - Building Systems Specialist II

    ENFRA (Charlotte, NC)
    …duties as assigned. This position is Full-Time, Exempt, and reports to Technical Services Team Manager . **Qualifications** **Required Education, Experience, and ... than just values-they are the pillars of our continued success. **Overview** The Technical Services Building Systems Specialist II (BSS II) is skilled member of the… more
    ENFRA (08/09/25)
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  • HVAC Controls Systems Analyst II

    ENFRA (Charlotte, NC)
    …as assigned. This position is Full-Time, Exempt, and reports to IS Technical Services Team Manager . **Qualifications** Required Education, Experience, and ... just values, they are the pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of… more
    ENFRA (07/29/25)
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