- Coinbase (Charlotte, NC)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Charlotte, NC)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Coinbase (Charlotte, NC)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Bristol Myers Squibb (Charlotte, NC)
- …in their personal lives. Read more: careers.bms.com/working-with-us . **Position:** Senior Therapeutic Area Specialist, Neuroscience/MS (TAS) **Location** : Field ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Coinbase (Charlotte, NC)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Bristol Myers Squibb (Winston Salem, NC)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...on Call to reactively answer unsolicited questions and complex technical inquiries. + Proactively collaborates with other field teams… more
- Cisco (Research Triangle Park, NC)
- …deliver best in class enterprise scale IT solutions used by Cisco Customer Experience ( CX ) or Technical Assistance Center (TAC) and by Cisco partners & ... Senior MuleSoft Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1447931) + Location:San Jose,...customers. These solutions enable Cisco Technical Support Team with best tools to provide world… more
- Concentrix (Raleigh, NC)
- …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more
- Coinbase (Charlotte, NC)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
- US Bank (Charlotte, NC)
- …alignment, and ensuring organizational readiness to implement. Deep expertise in CX methodologies and exceptional communication and visualization skills to drive ... complex information. + Present findings and recommendations to executives and senior leaders with strong presentation skills that inspire action and alignment.… more