- Ally (Raleigh, NC)
- …Wire Verification is responsible for overseeing a team within a retail bank fraud call center . This position requires the ability to conduct in-depth research of ... **General information** **Ref #** 20952 ** Remote ?** No **Ally and Your Career** * Ally...current bank fraud investigative techniques. * Working knowledge of call center ideologies and proven success driving… more
- TEKsystems (Raleigh, NC)
- …all interactions with patients, healthcare providers, and patient data Skills Management skills, Call center , Customer service, Call center support, ... Description Operations supervisor for * Training Hours: 8:30-5 pm EST...Escalation calls, Health care, Call center management, Customer support Additional Skills & Qualifications Qualifications… more
- Pearson (Raleigh, NC)
- …School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very friendly and helpful ... Responsibilities * These positions will include shifts which cover center hours from 7am to 11pm Monday through Friday...support resources. * May be times where escalation to on- call Support Shift Supervisor is necessary. These… more
- TEKsystems (Raleigh, NC)
- …as needed. * All other duties as needed or assigned. Skills Management skills, Call center , Customer service, Call center support, Escalation ... responsible for identifying service trends, escalating issues to the Supervisor , and participating in client-facing meetings as needed. *...calls, Health care, Call center management, Customer support Top Skills Details Management skills,… more
- Cardinal Health (Raleigh, NC)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to patient support programs preferred + ... therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and… more
- Cardinal Health (Raleigh, NC)
- …clinical experience, preferred. + Knowledge of program disease state, preferred. + Call center or telephonic nursing experience, preferred. + Previous leadership ... manufacturers to rethink the reach and impact of their products. The Supervisor , Clinical Operations provides management and clinical oversight to a team of… more
- Cardinal Health (Raleigh, NC)
- …patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service, ... + Oversee daily operations for patient access support contact center team of up to 15 team members and...teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. +… more
- TTEC (Raleigh, NC)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... bring value to the table in your own unique way. \#LI- Remote **Title:** _Seasonal Healthcare Licensed Training Supervisor_ **Location:** _TX-Austin_ **Requisition… more
- Mass Markets (NC)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Cardinal Health (Raleigh, NC)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...call resolution. + Previous experience working in a remote /work-from-home setting is preferred. + Prior experience with Microsoft… more
