• Call Center Team Lead

    Camping World (Greenville, NC)
    …. 2+ years of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong ... The Lead Roadside Assistance Intake Agent oversees the intake...and provides guidance and support to the Intake Agent team . Support the Roadside Contact Experience Supervisor in monitoring… more
    Camping World (08/29/25)
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  • Call Center Supervisor

    Pearl Interactive Network (Raleigh, NC)
    …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... Do you lead with empathy, drive performance with purpose, and...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
    Pearl Interactive Network (07/04/25)
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  • Call Center Supervisor

    Camping World (Greenville, NC)
    …or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership ... attention to detail and time management. . Familiarity with roadside assistance operations, call center software, CRM systems and office 365 applications .… more
    Camping World (09/04/25)
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  • Call Center - Supervisor

    MetLife (Cary, NC)
    …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on every call...events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates… more
    MetLife (08/31/25)
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  • Manager, IFG Agnostic Call Center

    Humana (Raleigh, NC)
    …We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader ... your skills to make an impact** **Key Responsibilities:** + Lead , coach, and develop a high-performing sales team to meet and exceed KPIs and business goals. +… more
    Humana (09/09/25)
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  • Call Center Representatives Needed

    Frank Myers Auto Maxx (Winston Salem, NC)
    …+ Confident and professional phone manners + Strong computer and Internet skills + Call Center , collections, inside sales experience is a plus + Strong record ... Immediate training and ongoing support are provided.You will join a small team in a highly collaborative and upbeat department. Responsibilities Include The… more
    Frank Myers Auto Maxx (08/22/25)
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  • Security Intelligence Ops Center - Triage…

    Truist (Charlotte, NC)
    …the military, or other 3. Exercise critical thinking in a high stress, call center type environment with multiple intake channels while coordinating teammate ... the following job description:** The Security and Intelligence Operations Center (SIOC) Shift Leader is responsible for shift schedules,...SIOC shift leaders are responsible for a day shift team or a mix of a flex and midnight… more
    Truist (09/06/25)
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  • Technical Support Service Now Expertise…

    COOLSOFT (Raleigh, NC)
    …others with some latitude on actions or decisions. The candidate should be able to lead team efforts, at the direction of the local Client Services supervisor ... Technical Support Service Now Expertise Call Tracking Specialist (Jobs in Ralei Requirement id...a 12-month engagement to work with our Client Services Team . **TRAVEL REQUIRED** Client Services analysts use technical expertise,… more
    COOLSOFT (09/05/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Raleigh, NC)
    …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
    Kyndryl (07/29/25)
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  • Contact Center Technology Strategy…

    Deloitte (Raleigh, NC)
    …the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream for the transformation, focusing on the strategy, design, ... Our Deloitte Customer team empowers organizations to build deeper relationships with...the functional architecture and design of the future-state contact center , including call routing, IVR flows, and… more
    Deloitte (08/28/25)
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