• Call Center Team…

    Mass Markets (NC)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
    Mass Markets (06/13/25)
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  • Call Center Representative

    SPAR (Charlotte, NC)
    …CPG brands and Fortune 100 retailers. As we continue to grow, we're expanding our Call Center Team with passionate professionals who are ready to make ... **Overview** ** Call Center Representative** **About SPAR** SPAR...development opportunities + _Inclusive Culture:_ Join a collaborative, diverse team committed to innovation and respect Responsibilities: + Respond… more
    SPAR (07/19/25)
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  • Retirement Call Center Manager

    Lincoln Financial (Raleigh, NC)
    …organization in a work from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an assigned team within the Call ... Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement...Lincoln brand. **What you'll be doing** + You will lead a dynamic team in an environment… more
    Lincoln Financial (07/18/25)
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  • Training Specialist

    Mass Markets (NC)
    …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
    Mass Markets (06/12/25)
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  • Call Center Supervisor

    Pearl Interactive Network (Raleigh, NC)
    …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... for **future operations** . If you're an experienced contact center leader with a passion for coaching,...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
    Pearl Interactive Network (07/04/25)
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  • Security and Intelligence Operations Center…

    Truist (Charlotte, NC)
    …the military, or other 3. Exercise critical thinking in a high stress, call center type environment with multiple intake channels while coordinating teammate ... the following job description:** The Security and Intelligence Operations Center (SIOC) Shift Leader is responsible for...SIOC shift leaders are responsible for a day shift team or a mix of a flex and midnight… more
    Truist (06/24/25)
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  • Bilingual Call Center Representative…

    SPAR (Charlotte, NC)
    **Overview** **Bilingual Call Center Representative (English/Spanish)** **About SPAR** SPAR is a trusted **global leader in customer service solutions** , ... retailers** . As we continue to grow, we're seeking **motivated, bilingual Call Center Representatives** who are passionate about delivering **exceptional… more
    SPAR (07/19/25)
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  • Call Center Trainer

    Camping World (Greenville, NC)
    The Call Center Trainer is required to design, develop, facilitate and deliver course instruction to call center employees in a professional and ... and departments of the organization * Partner with management team to keep appropriate personnel appraised on ever changing...both to create well rounded employees * Participate in call center operations by taking phone calls… more
    Camping World (06/14/25)
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  • Supervisor Clinical Call Center…

    UNC Health Care (Chapel Hill, NC)
    …health and well-being of the unique communities we serve. Summary: The Clinical Call Center Supervisor oversees the daily (24/7/365) clinical operations for all ... RN level Triage Telehealth- Share clinical expertise in Clinical Call Center triage nursing across the health...tertiary care and one (1) year of supervisor or team lead experience in specialty area. 2… more
    UNC Health Care (07/29/25)
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  • Call Quality Coach - Cantonese

    Humana (Raleigh, NC)
    …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... Requires cross departmental collaboration, and conducts briefings and area meetings. The Call Quality team engages associates and operational leaders alike to… more
    Humana (07/15/25)
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