• Call Quality Professional

    Humana (Raleigh, NC)
    …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
    Humana (10/23/25)
    - Related Jobs

  • Surgical Tech Senior Surgical Services…

    UNC Health Care (Holly Springs, NC)
    …versatile staff are cross-trained to scrub for all specialties, ensuring efficient, high- quality care for every patient, every time.** **Position Overview:** We are ... role includes a 36 paid hours per week with an additional structured on- call requirement. The Clinical Nurse II will provide safe, efficient, and high- quality… more
    UNC Health Care (10/05/25)
    - Related Jobs

  • Full-Time Associate Call Center…

    Duke Energy (Charlotte, NC)
    …integral part of Duke Energy's customer success and satisfaction as an Associate Call Center Representative. This role has a high degree of accountability for ... individual performance in the areas of customer satisfaction, quality , and productivity to ensure that customers receive excellent service and business objectives… more
    Duke Energy (10/23/25)
    - Related Jobs

  • 911 Emergency Communications Technician…

    City of Durham (Durham, NC)
    911 Emergency Communications Technician ( Call Taker) Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/5068301) Apply  911 Emergency ... Communications Technician ( Call Taker) Salary $46,762.00 - $72,570.00 Annually Location Durham,...APCO International. We're constantly finding ways to improve the quality of assistance we provide to the community, knowing… more
    City of Durham (09/09/25)
    - Related Jobs

  • Remote Call Center Representative

    Mass Markets (NC)
    …department when necessary. + Meet or exceed performance metrics including call quality , response time, and customer satisfaction. CANDIDATE QUALIFICATIONS ... established ourselves as a trusted partner in the industry. We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect… more
    Mass Markets (09/04/25)
    - Related Jobs

  • Deputy Program Manager ( Call Center…

    GAP Solutions Inc (Raleigh, NC)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
    GAP Solutions Inc (10/09/25)
    - Related Jobs

  • On Call Registered Nurse

    Gentiva (Raleigh, NC)
    **Overview** **_Sign-on Bonus Available_** We are looking for a **Registered Nurse - On Call ** to join our team. Full-time Schedule : Monday - Friday 3pm - 11pm. ... Care Manager Senior and will maintain primary control and professional management of each patient. You will act as...the patient's family after normal business hours on an on- call basis + Manage an interdisciplinary group consisting of… more
    Gentiva (10/07/25)
    - Related Jobs

  • Program Manager ( Call Center Operations)

    GAP Solutions Inc (Raleigh, NC)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
    GAP Solutions Inc (10/09/25)
    - Related Jobs

  • Jr. Customer Service Representative ( Call…

    GAP Solutions Inc (Raleigh, NC)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
    GAP Solutions Inc (10/09/25)
    - Related Jobs

  • No On Call Electrician

    JD Service Now, Inc (Durham, NC)
    No On Call Electrician Durham, NC technician technician Are you ready to take your career to the next level? With more than 20 years of home service in the Durham ... Electrician, you'll bring technical skill and customer care together to deliver top- quality service. You'll diagnose, quote, and repair electrical systems - and help… more
    JD Service Now, Inc (10/12/25)
    - Related Jobs