• Collections Agent

    ManpowerGroup (Winterville, NC)
    Our client is seeking a Collections Agent to join their team. The ideal candidate will have strong communication skills, attention to detail, and experience in ... the field, which will align successfully in the organization. ** Collections Agent ** + **Rotating Shift (** 8 AM - 9 PM) **- ONSITE** + **Pay Rate:** $15 usd per… more
    ManpowerGroup (10/10/25)
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  • Remote Licensed Property & Casualty Insurance…

    Mass Markets (NC)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... for any reason. ID2025-49246 Updated Date7/17/2025 DepartmentLicensed P&C Insurance Agent Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
    Mass Markets (10/07/25)
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  • Temporary Hurricane Contact Center Agent

    Mass Markets (NC)
    …brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (08/23/25)
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  • Spanish Licensed Health Insurance Agent

    Mass Markets (NC)
    …globally expanding, industry-leading organization. We are seeking aSpanish-speaking Licensed Health Insurance Agent . As a key member of our team, you will be ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (08/18/25)
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  • Work at Home Customer Service Agent

    Mass Markets (NC)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
    Mass Markets (08/28/25)
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  • Quality Assurance Specialist

    Mass Markets (NC)
    …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... Key Responsibilities: + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation forms to… more
    Mass Markets (09/12/25)
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  • Real Time Analyst

    Mass Markets (NC)
    …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. +… more
    Mass Markets (09/12/25)
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  • Call Center Team Leader

    Mass Markets (NC)
    …customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support to team members ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (09/12/25)
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  • Bilingual Spanish Recruiter

    Mass Markets (NC)
    …call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing techniques and recruitment ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (08/09/25)
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