• Contact Center Business…

    Lowe's (Mooresville, NC)
    **Responsibilities** + Uses Contact Center tools, knowledge, systems, and databases to analyze trends or patterns affecting customer experience and interaction ... implements process improvements. + Collaborates with members of the Business Intelligence Leadership team to provide recommendations...large data sets. + 1-2 Years Experience working with Contact Center practices, systems, and tools. +… more
    Lowe's (08/20/25)
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  • Intelligence Analyst

    Enhanced Protection Services (Charlotte, NC)
    …will use the information gathered and notify stakeholders / additional lines of business via intelligence crisis reporting to ensure proper awareness and/or ... threat mitigation. We specialize in risk consulting, executive protection, intelligence , investigations, and emergency response, offering exciting career opportunities… more
    Enhanced Protection Services (08/13/25)
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  • Sr. Competitive Intelligence Program…

    iCIMS (Raleigh, NC)
    …and cross-functional teams + Proficiency with CI platforms, CRM tools, and business intelligence /reporting tools. + Ability to work independently, manage ... to make informed, strategic decisions. You will serve as the command center for competitive intelligence , bringing together cross-functional partners across… more
    iCIMS (09/09/25)
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  • Senior Artificial Intelligence (AI)…

    Highmark Health (Raleigh, NC)
    …pivotal role in shaping and executing our AI strategy. Working within our AI Center of Excellence, you will partner with business leaders, clinicians, and ... fast-paced, ambiguous environment. **ESSENTIAL RESPONSIBILITIES** + Problem Identification:Collaborate with business leaders and partners to identify automation opportunities.Create and… more
    Highmark Health (08/26/25)
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  • Contact Center Technology Strategy…

    Deloitte (Raleigh, NC)
    …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... the transformation, focusing on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000 agents. This… more
    Deloitte (08/28/25)
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  • Center Administrator

    CenterWell (Charlotte, NC)
    …a part of our caring community and help us put health first** The Center Administration plans and directs the work of professional and support personnel who provide ... outpatient care to patients in a clinical setting. The Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to… more
    CenterWell (08/08/25)
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  • Senior Business Development Specialist

    Mass Markets (NC)
    …MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (08/09/25)
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  • Sr. Business Development Manager Flexible…

    Henkel (Charlotte, NC)
    …departments, initiates and supports innovation projects. + Develops and implements business analysis instruments, provides market and competive intelligence . + ... Sr. Business Development Manager Flexible Packaging **_At_** **_Henkel,_** **_you'll_**...United States, PA, Philadelphia | United States, MA, Boston ** Contact information for application-related questions:** ###@henkel.com Please do not… more
    Henkel (07/28/25)
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  • Product Manager - Conversational AI Platform

    Concentrix (Raleigh, NC)
    …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... considerations + **Telephony Knowledge** (Preferred): Experience with SIP protocols, contact center technologies, or voice systems **Leadership Skills**… more
    Concentrix (09/06/25)
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  • GSOC Operator

    Enhanced Protection Services (Charlotte, NC)
    …mitigation. We specialize in risk consulting, executive protection, intelligence , investigations, and emergency response, offering exciting career opportunities ... impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants.… more
    Enhanced Protection Services (08/15/25)
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