- TEKsystems (Winston Salem, NC)
- Description The Contact Center Customer Service Representative is the all-important first point of contact with a company's Education Solutions ... customers. The Contact Center Customer Service Representative must closely and accurately follow the established components of call strategy, and… more
- TEKsystems (Winston Salem, NC)
- Description The Contact Center Customer Service Representative is the all-important first point of contact with a company's Education Solutions ... customers. The Contact Center Customer Service Representative must closely and accurately follow the established components of call strategy, and… more
- Pearl Interactive Network (Raleigh, NC)
- …critical link between government messaging and contractor operations, ensuring contact center content empowers customer service agents and aligns ... Support:** + Develop and draft training content to ensure customer service representatives (CSRs) have accurate and...best practices. + Experience in developing content specifically for contact center agents to improve service… more
- BCA Financial Services, Inc. (Charlotte, NC)
- …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service , ... environment, where you can be solution driven, provide exceptional customer service , all while being rewarded and...call center representative, remote work, virtual call center , work from home, remote work from home, patient… more
- Wells Fargo (Charlotte, NC)
- …experience, education + 4+ years of management experience **Desired Qualifications:** + 8+ years of Customer Service Contact Center experience + 6+ years ... **Required Qualifications:** + 8+ years of Customer Service , Financial Services or Contact Center experience, or equivalent demonstrated through one… more
- TEKsystems (Charlotte, NC)
- …with operational policies, new products and procedures. The candidate focus is on Customer Service / Contact Center experience with typing/writing and ... from Clients and Financial Professionals. Successful candidate will deliver exceptional customer service while adhering to Attendance guidelines, Quality,… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... solutions to simple requests. You will apply the latest customer service techniques and learn our account...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... a trusted partner in the industry. This position supports customer service , technical support, and customer...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Camping World (NC)
- We are looking for a Contact Center Engineer to join our team responsible for overseeing a suite of call center systems. This role involves maintaining ... system issues, implementing system upgrades, and collaborating with key stakeholders in our Contact Center , Shared Services, and IT departments. The Contact … more
- First Horizon Bank (Winston Salem, NC)
- …+ High school diploma or equivalent required + Minimum two years of customer service experience or equivalent combination of education, training, and experience ... + Be the master of first-call resolution, tackling client service inquiries and issues right from the first call....grammar and etiquette + Process strong problem solving skills, customer advocacy, attention to detail expertise, and a commitment… more