- Camping World (Greenville, NC)
- The Roadside Assistance Intake Agent is responsible for answering incoming calls from members requesting roadside assistance and accurately gathering the ... while maintaining a calm presence answering incoming calls from members requesting roadside assistance . Collect, assimilate and verify key details to… more
- Camping World (Greenville, NC)
- …degree preferred. . 2+ years of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in ... The Lead Roadside Assistance Intake Agent oversees the...and support to the Intake Agent team. Support the Roadside Contact Experience Supervisor in monitoring agent… more
- Camping World (Greenville, NC)
- …a key member of the Workforce Management team, providing analytical support to contact center operations, forecasting contact volumes, determining staffing ... and monthly to maintain forecast accuracy + Recommend proper contact center staffing levels + Project staffing...pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance… more