- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Lowe's (Mooresville, NC)
- …feedback to leadership team regarding process, program, or system opportunities. * Serves as Subject Matter Expert for the development of best practices as ... assigned region. * Serves as the main point of contact for associates and designers as challenges arise around...formal supervisory title * 1-2 Years of Experience Call center , Office administrative, High volume retail, Service support, or… more
- Veterans Affairs, Veterans Health Administration (Kernersville, NC)
- …PAS Outpatient Administrative Support Section and general PAS information. Incumbent will serve as the subject matter expert ( SME ) for all duties within ... Assistant serves within Patient Administration Service at the Kernersville Health Care Center within Salisbury VA Health Care System. The incumbent(s) provides a… more
- UGI Corporation (Charlotte, NC)
- …educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: + ... questions and escalated customer requests or issues. + Demonstrates subject matter expertise in all products, services,...Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is… more
- UNC Health Care (Chapel Hill, NC)
- …registries, such as immunization registry, immunization or medication registry. 17. Serves as subject matter expert and/or resource for departmental business ... serve. Who We Are + Top-ranked nationally, The UNC Family Medicine Center offers patient-centered care, conducts groundbreaking research, cares for communities, and… more
- UNC Health Care (Hillsborough, NC)
- …registries, such as immunization registry, immunization or medication registry. 17. Serves as subject matter expert and/or resource for departmental business ... care activities, and under the general direction of the designated manager/ supervisor . Responsibilities: 1. Performs rooming and/or intake process, collecting and… more
- Leaffilter (Huntersville, NC)
- …for driving proficiency and efficiency amongst installation subcontractors. + Installation training subject matter expert ; able to teach all aspects ... 9805 Northcross Center Ct, Huntersville, NC 28078, USA $60,000.00/year Job...address them. + Performs other duties as assigned by supervisor . Experience and Minimum Qualifications: + High school diploma… more