• Contact Center Supervisor…

    ASM Research, An Accenture Federal Services Company (Raleigh, NC)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
    ASM Research, An Accenture Federal Services Company (09/10/25)
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  • Central Selling Supervisor - PRO

    Lowe's (Raleigh, NC)
    …feedback to leadership team regarding process, program, or system opportunities. * Serves as Subject Matter Expert for the development of best practices as ... assigned region. * Serves as the main point of contact for associates and designers as challenges arise around...formal supervisory title * 1-2 Years of Experience Call center , Office administrative, High volume retail, Service support, or… more
    Lowe's (09/03/25)
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  • Physical Therapy Asst

    Veterans Affairs, Veterans Health Administration (Asheville, NC)
    …staff in advanced clinical guidelines and best practices. (b) Ability to serve as a subject matter expert ( SME ) for healthcare providers in specialty ... chronic physical dysfunction(s) for the Charles George VA Medical Center and the Western North Carolina Health Care System... in specialty practice areas. They serve as a subject matter expert in a… more
    Veterans Affairs, Veterans Health Administration (08/27/25)
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  • Call Center Team Lead

    Camping World (Greenville, NC)
    …in monitoring agent activity with a focus on call quality and communication effectiveness. Be a subject matter expert for the agent team to rely on for quick ... of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong communication,… more
    Camping World (08/29/25)
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  • Customer Experience Lead

    UGI Corporation (Charlotte, NC)
    …educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: + ... questions and escalated customer requests or issues. + Demonstrates subject matter expertise in all products, services,...Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is… more
    UGI Corporation (09/12/25)
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  • Medical Records Administrator - CHIM

    Veterans Affairs, Veterans Health Administration (Salisbury, NC)
    …data on both patient-specific and aggregate databases. Represents HAS and acts as subject matter expert at the facility-wide Health Records Committee. ... Management Section of Health Administrative Service at the Salisbury VA Medical Center . Medical Records Administrators (MRAs) in VHA perform or supervise work… more
    Veterans Affairs, Veterans Health Administration (09/06/25)
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  • Medical Assist III, Certified - UNCPN Family Med

    UNC Health Care (Hillsborough, NC)
    …registries, such as immunization registry, immunization or medication registry. 17. Serves as subject matter expert and/or resource for departmental business ... care activities, and under the general direction of the designated manager/ supervisor . Responsibilities: 1. Performs rooming and/or intake process, collecting and… more
    UNC Health Care (08/08/25)
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