- Merck & Co. (Durham, NC)
- …oversight from Operations Associate Director and DirectorInterprets client and/or customer needs and assesses requirements.Applies supervisory skills to improve ... Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.)Continuous Improvement - Accountable… more
- UGI Corporation (Charlotte, NC)
- Customer Experience Advocate I Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requistion Number: 26422 When ... 1,800+ distribution points across the United States. Posting Job Summary: The Customer Experience Advocate I (CXA) interacts directly with potential, new and… more
- Lumen (Raleigh, NC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... Lumen profit margins **What We Look For in a Candidate** * Experience : 3+ years customer success or account management experience * Education Level:… more
- Lumen (Raleigh, NC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small ... Lumen profit margins **What We Look For in a Candidate** * Experience : 2+ years customer success or account management experience * Education Level:… more
- HCA Healthcare (Asheville, NC)
- **Description** **Schedule: Monday - Friday; 8:00am - 4:30pm** Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of ... vary by location._** We are seeking a Medicaid Eligibility Advocate for our team to ensure that we continue...Qualifications: + High School Diploma or GED or related experience in lieu. + Associate degree preferred + Minimum… more
- CVS Health (High Point, NC)
- …Aetna members nationwide and creates industry-leading solutions for our customers. Our Aetna One Advocate is not the typical customer service role. Our focus is ... premium, and frequent touchpoints to deliver a simple, powerful, and proactive member experience , we call this Advocacy. Our specialized Advocate teams address… more
- Lowe's (Mooresville, NC)
- …+ Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s) + Act as the subject matter expert ... offer support when suppliers need help with online/system troubleshooting. The Brand Advocate will also be responsible for understanding customer behavior,… more
- Lowe's (Mooresville, NC)
- …*Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s) *Act as the subject matter expert ... **Your Impact** The Sr Analyst-Digital Brand Advocate will work with strategic suppliers and Online...suppliers and Online Merchants to optimize brand focused, online customer experiences on Lowes.com. The Sr Analyst will build… more
- Carrington (Raleigh, NC)
- … preferred. + **Must have three (3) to five (5) years' related work experience in a legal, customer complaint environment plus residential mortgage servicing ... amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated… more
- Cardinal Health (Raleigh, NC)
- …facilitating, developing, designing and implementing processes that improve overall customer experience . Act as customer advocate and liaison back into ... for facilitating, developing, designing and implementing processes that improve the overall customer experience . + Effectively utilize Lean Six Sigma (LSS)… more
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