- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Humana (Raleigh, NC)
- …maintaining the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product development ... **Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and… more
- Merck (Raleigh, NC)
- …integrations ensuring reliability, data quality, and user adoption to give a best-in-class customer experience + Lead root-cause analysis for system-related ... Lead a team that maintains accurate project tracking, customer account records, and supporting documentation. + Act as...to document, plan, market, and execute programs. **Required Skills:** Customer Experience (CX), Customer … more
- Kohl's (Hickory, NC)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Wolters Kluwer (Cary, NC)
- …the development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, ... partnerships with Sales, Product, Marketing, and Support to ensure a seamless customer experience . + Lead , mentor, and grow employee capabilities for a… more
- The Hertz Corporation (Raleigh, NC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives… more
- Humana (Raleigh, NC)
- …needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions meeting ... to assignments. **Use your skills to make an impact** **Required Responsibilities:** + ** Experience as a Lead solutions Architect involving large scale cloud… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Woodforest National Bank (Conover, NC)
- …greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience . * Lead , ... * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches… more
- Woodforest National Bank (Gastonia, NC)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more