- Nelnet (Raleigh, NC)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Red Hat (Durham, NC)
- …You Will Bring** + 3+ years of previous commercial experience in a customer service or technical support environment, in a technology-oriented company or ... **About the Job** The Red Hat Customer Experience and Engagement (CEE) team...Engagement (CEE) team is seeking an Associate Manager for Technical Support to join our North America… more
- Mass Markets (NC)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... a trusted partner in the industry. This position supports customer service, technical support , and...sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional… more
- Mass Markets (NC)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...sell new products and services, and ensure a best-in-class customer experience . In addition to being the… more
- Rocket Software (Raleigh, NC)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Volvo Group (Greensboro, NC)
- …school or GED equivalent required . 1-2 years of customer service / technical support experience preferred. . Solid understanding of Microsoft operating ... of the breakdown and negotiate solutions to logistical and technical problems. We strive for customer success,...management tools to ensure a fully transparent and seamless customer experience . Keep interested parties informed during… more
- Mass Markets (NC)
- …across the country to resolve support issues and ensure a best-in-class customer experience . In addition to providing exceptional service, you will need to ... (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN… more
- IBM (Durham, NC)
- …expertise** Minimum Requirements: * 3+ years of experience in a technical customer support environment * 3+ years debugging/troubleshooting and ... experience . **Your role and responsibilities** As a Technical Support Specialist at IBM you are...problems to resolution. * Communicate action plans to the customer or IBM representative, as appropriate. * Recommend and… more
- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- … service facing role is preferred. Individuals with prior experience in a customer technical support specialist role is also preferred. This role will ... Support Specialist (TSS) for the Grifols DxCTS (Diagnostic Customer Technical Support ) organization has the...projects. Experience in customer… more
- Mass Markets (NC)
- …. While prior contact center experience isn't required, experience in customer service, technical support , inside sales, or back-office support ... (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative support… more