• Customer Service Agent

    Piedmont Airlines (Jacksonville, NC)
    …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
    Piedmont Airlines (10/18/25)
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  • Charlotte - FT Call Center Agent I-…

    American Red Cross (Charlotte, NC)
    …diploma or equivalent required. + Minimum one year of telephone and customer service or telemarketing experience required. + Computer experience, excellent ... customer service and problem-solving skills required. +... alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national- service more
    American Red Cross (10/14/25)
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  • Principal - Software Engineer

    Ally (Raleigh, NC)
    …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... **The Opportunity** Lead the design, development, and scaling of a self-hosted AI Agent Platform on AWS. Drive platform architecture, AI agent orchestration,… more
    Ally (10/24/25)
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  • Associate Director, Customer Supply Chain…

    The Clorox Company (Durham, NC)
    …Lead cross -functional efforts within the company's Supply Chain functions to optimize service to the customer , driving partnerships with the Customer to ... landed cost solutions. + Develop transportation solutions with the Customer to balance cost and service , leveraging...the willingness and vision to act as a change agent **Workplace type:** 3 days in the office, 2… more
    The Clorox Company (10/23/25)
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  • Engineering Manager - EAA

    Coinbase (Charlotte, NC)
    …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... at Coinbase in supporting Coinbase's goals of improving security, customer service , and cost. You will be...doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology… more
    Coinbase (09/27/25)
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  • Client Experience Specialist - Pacific time US…

    Anywhere Real Estate (Charlotte, NC)
    …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
    Anywhere Real Estate (10/24/25)
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  • Workforce Management Analyst

    Camping World (Greenville, NC)
    …and department, including schedule shifts, productivity, and other critical factors affecting service levels and customer experience + Conduct complex root-cause ... of real time plans, ensuring the onsite, remote and cross -functional team(s) is meeting deliverables and deadlines. + Track...team(s) is meeting deliverables and deadlines. + Track all agent movement and attrition + Report on agent more
    Camping World (09/30/25)
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  • Senior Reporting and Analytics Lead

    Cayuse Holdings (Raleigh, NC)
    …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... intelligence, reporting tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. + Proven experience… more
    Cayuse Holdings (10/22/25)
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  • Senior CCaaS/UCaaS Engineer

    Datavant (Raleigh, NC)
    …CCaaS and UCaaS environments to support Datavant's vision of intelligent, self- service -driven customer interactions. You will collaborate across engineering, ... solutions that put AI at the core of the agent and customer experience. **What You Will...enable seamless data flow across systems. + Collaborate with cross -functional teams to deliver omnichannel solutions with a focus… more
    Datavant (10/24/25)
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  • Contact Center Engineer

    Navient (Raleigh, NC)
    …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
    Navient (09/19/25)
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