- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises ... through training, collaboration, and performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** + **Supervise and lead a… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …TURN PLANES. OWN THE TARMAC - RAMP AGENT LEADS WANTED!** The Ramp Agent Lead oversees ramp operations to ensure the safe, efficient handling of aircraft, ... turnarounds. **WHAT IT'S LIKE TO WORK AS A RAMP AGENT LEAD ** + Guide inbound/outbound aircraft to...and cargo to and from aircraft + Exemplify PrimeFlight customer service and safety standards + Perform… more
- Kimpton Hotels & Restaurants (Winston Salem, NC)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail ... and message service all the while providing outstanding service ...required. + Previous experience in a Front Desk or customer -facing role is preferred. + Knowledgeable of immediate area,… more
- Camping World (Greenville, NC)
- …and relayed to the dispatch team for action. A strong focus on excellent customer service , call control, attention to detail and reassuring next steps with ... The Roadside Assistance Intake Agent is responsible for answering incoming calls from...Role:** + High school diploma or equivalent. + Previous customer service experience, preferably in a fast-paced… more
- UGI Corporation (Charlotte, NC)
- …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... Customer Experience Lead Location: Charlotte, NC,...denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service… more
- Camping World (Greenville, NC)
- …and maintaining a high standard of service and performance. On occasion as a lead agent , you may be required to take ownership of a call to deescalate ... The Lead Roadside Assistance Intake Agent oversees...associate degree preferred. . 2+ years of experience in customer service , preferably in a roadside assistance… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors ... monitors service delivery activities to ensure service level agreements are met and improve customer… more
- Wells Fargo (Charlotte, NC)
- …access information and resolve issues through ServiceNow's Knowledge Management and Virtual Agent platforms. You'll lead efforts to design content that is ... and execute our AI-driven content vision within the HR Service Delivery ecosystem. This role will be instrumental in...role, you will:** + **AI-Driven Content Strategy:** Develop and lead the content and virtual agent strategy… more
- Wells Fargo (Charlotte, NC)
- …observability platforms (eg, Grafana), building automation pipelines, and exploring agent -based architectures to support proactive engineering and customer ... **About this role:** Wells Fargo is seeking a ** Lead Software Engineer** to join the Network Reliability...developing automation frameworks that reduce manual intervention and improve service quality. This role will also be responsible for… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The Customer Service Supervisor leads and ... + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access and interpret… more