- GRAIL (Durham, NC)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- Cardinal Health (Raleigh, NC)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible... orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters… more
- Kohl's (Gastonia, NC)
- About the Role As Operations Lead you will be an expert in all operational, point of sale and service processes focused on consistent execution. You will ... deliver excellent customer service and operational efficiency. What You'll...with other associates on merchandising incoming product focusing on customer experience All Lead roles at… more
- Capco, a Wipro Company (Charlotte, NC)
- **Marketing Technology and Operations Lead ** \#LI-SG1 **About the team:** Capco Marketing Services is a maturing Capco practice committed to solving our client's ... most difficult challenges related to digital and marketing strategy, operations , transformation, and expansion. Our industry experts work closely with Capco's… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Well Fargo is seeking a highly skilled and forward-thinking Lead Systems Operations Engineer to join our API SRE & Operations team ... key role in driving automation, reducing operational toil, and enabling self- service capabilities through cutting-edge technologies including Generative AI and Agent… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Well Fargo is seeking a highly skilled and forward-thinking Lead Systems Operations Engineer to join our Technology Operations team. ... driving automation, developing APIs, reducing operational toil, and enabling self- service capabilities through cutting-edge technologies including Generative AI and… more
- Siemens (Charlotte, NC)
- … calls as directed during regularly scheduled hours and after hours as needed.Our Lead Service Specialists are the face of Siemens, and your expertise and ... will: ** ** ** + Execute digitalization and standard service operations strategies + Work with multiple...within the customer 's organization and exhibit strong customer service skills + Identify customer… more
- Deloitte (Raleigh, NC)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... Oracle CX Functional Field Service Lead Our Deloitte Sales &... transformation by designing and implementing innovative experiences across customer service , sales, and field service… more
- Honeywell (Charlotte, NC)
- As an Operations Lead here at Honeywell you will be an integral part of our Services Organization. This role will be responsible for overseeing operations in ... **YOU MUST HAVE** : + Minimum of [3] years of experience in operations management, preferably in a service -oriented environment. + Proven experience managing… more
- Burlington (Charlotte, NC)
- …also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. **A Day In ... might be the right opportunity for you! As an Operations Service Manager at Burlington, one of...The Life** + Lead the Customer Service and...The Life** + Lead the Customer Service and Cashier teams, driving compliance… more
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