- City of Durham (Durham, NC)
- …and processing calls, visitors and correspondence; calendaring; records management; customer service ; mail processing; quality assurance and follow-up. + ... agency committed to reducing crime by providing the best quality service . We work to foster public...customer services issues/inquiries; ensures follow up communication and quality assurance . + Gathers and compiles data;… more
- PNC (Charlotte, NC)
- …and Administration team). The Audit Support and Administration Team oversees the quality assurance and improvement program (QAIP), audit methodology, regulatory ... audit operations oversight and department-wide improvement initiatives. This Internal Audit Quality Assurance Manager Sr position, an individual contributor… more
- Teleflex (Morrisville, NC)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... are produced, and change management is implemented. * Interpret customer feedback to define user needs and product requirements...part of a cross-functional team. * Partner with Product Quality Assurance and Operations to make risk-based… more
- Mass Markets (NC)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- TTEC (Concord, NC)
- Your potential has a place here with TTEC's award-winning employment experience. As a Quality Assurance Specialist working hybrid as needed by the business in ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Amentum (Cherry Point, NC)
- The USMC MQ-9 CLS Quality Assurance Representative is a highly qualified aircraft mechanic or aircraft avionics technician with experience in quality ... + Minimum of three years of aircraft maintenance experience as an aircraft quality assurance representative/specialist in military aviation (E-6 or higher), or… more
- Grainger Businesses (Pineville, NC)
- …directly impacts customer satisfaction and Branch partnerships through quality assurance and communication. Education/Experience (You Have): + Highschool ... at any time, consistent with applicable law. Position Summary: The DC Quality Assurance Coordinator performs tasks associated with the receipt, storage,… more
- Lilly (Durham, NC)
- …to make life better for people around the world. **Position Overview:** The Quality Assurance - Data Steward is responsible for improving business processes ... and supporting customer service interactions to ensure key business...business objectives are met. The QA Data Steward represents Quality Assurance on projects, including six sigma.… more
- WTW (Raleigh, NC)
- …home, until the end of 2025 or early 2026. **Summary of Position** The Quality Assurance Representative monitors the sales and enrollment activities of our ... Includes appropriate people in decision-making process; Makes timely decisions. . Quality - Demonstrates accuracy and thoroughness; Looks for ways...You Need for this Job** + 1 year+ of customer service experience + Ability to communicate… more
- Intermountain Health (Raleigh, NC)
- …requirements while effectively resolving deficiency and providing excellent customer service **Essential Functions** + Performs quality reviews for all ... **Job Description:** The Quality Assurance Specialist will partner with...as well as other regulatory guidelines. Collaborates with the service lines business management teams to implement successful action… more
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