- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- City of Durham (Durham, NC)
- …and processing calls, visitors and correspondence; calendaring; records management; customer service ; mail processing; quality assurance and follow-up. + ... agency committed to reducing crime by providing the best quality service . We work to foster public...customer services issues/inquiries; ensures follow up communication and quality assurance . + Gathers and compiles data;… more
- PNC (Raleigh, NC)
- …and Administration team). The Audit Support and Administration Team oversees the quality assurance and improvement program (QAIP), audit methodology, regulatory ... audit operations oversight and department-wide improvement initiatives. This Internal Audit Quality Assurance Senior Manager position, an individual contributor… more
- Fujifilm (Holly Springs, NC)
- …+ Strong orientation for quality , compliance, business ethics and customer service + Strong leadership, collaboration, team building, program management ... **Position Overview** The Vice President (VP) of Quality Assurance (QA) is a senior...and projects, ensuring staff engagement, and aligning execution with customer expectations, regulatory standards, and industry best practices. As… more
- Mass Markets (NC)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- Teleflex (Morrisville, NC)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... Quality Engineer 1, Product Quality Assurance **Date:** Jun 5, 2025 **Location:** Morrisville, NC, US **Company:** Teleflex **Expected Travel** : Up to 10%… more
- Camping World (Greenville, NC)
- Camping World is seeking a Quality Assurance Agent for our growing team. The Quality Assurance Analyst role is focused on completing the daily functions ... required to support the Quality Assurance function of the Contact Center...in a team environment + Dedication to providing exceptional customer service + Product and system knowledge… more
- Deloitte (Raleigh, NC)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- HAECO (Greensboro, NC)
- …verify compliance with HAECO, FAA, and customer policies and procedures. The Quality Assurance Auditor is also responsible to conduct vendor audits and ... Tuition Reimbursements + Collaborative and Safe Work Environment **Position Overview** The Quality Assurance Auditor conducts internal audits at the HAECO… more
- Biomat USA, Inc. (Clayton, NC)
- …Hours: 2nd Shift (10 hour) Monday - Thursday 1:30pm - 12:00am **Summary** Quality Assurance Inspectors work with manufacturing operations during the production ... production batches (Production Units - PUs) at the Plasma Logistics Center (PLC). Quality Assurance Inspectors identify and document deviations of both materials… more