- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- BorgWarner Inc. (Arden, NC)
- …interesting global opportunities. Start your future with BorgWarner now! Job purpose The Customer Service , Field Distribution, and Warranty Manager is a dynamic, ... leader responsible for organizing, coordinating, and executing a comprehensive global customer service , distribution, and warranty management process. This role… more
- Walgreens (Lexington, NC)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- ThermoFisher Scientific (Greenville, NC)
- …including Adherence and Quality **Non-Negotiable Hiring Criteria:** + 2 years customer service experience in an ACD environment. + Innovative and creative ... business. Our Customer Care Colleagues provide outstanding customer service , work in a fast-paced environment...credits and returns accurately and timely. + Follows established service quality standards and meets established processing… more
- Conduent (NC)
- …part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the ... who can navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating multiple screens and… more
- WATTS (St. Pauls, NC)
- …- and we have a dynamic future ahead. Scope of Position Watt's St Paul's Customer Service Representatives II (CSR's) are the primary point of contact and as ... to five years experience in a high call volume customer service department. + Excellent phone etiquette,...team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our… more
- Mass Markets (NC)
- …to join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be ... identified needs. + Detect recurring issues and recommend process improvements to enhance service quality . + Ensure that all interactions comply with company… more
- WATTS (St. Pauls, NC)
- …+ Leadership in customer quality issues. + Work with Customer Service , Production, Distribution and Suppliers to address field complaints. + Conduct ... quality . Focus areas include new product introduction, customer quality , production quality , supplier...is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions… more
- MetLife (Cary, NC)
- …style which promotes a quality image of MetLife. Business Category Global Customer Service & Operations At MetLife, we are leading the global transformation ... NC. Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex… more