- Matthews Specialty Vehicles (Greensboro, NC)
- …Product Support Specialist is responsible for providing exceptional technical support and customer service , ensuring customer satisfaction and ... certifications are a plus. · 2+ years of customer service or technical support experience. Proficiency in Microsoft Office and CRM software (Zoho… more
- iCIMS (Raleigh, NC)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Sharp Electronics Corporation (Morrisville, NC)
- …maintenance. - Conducts mechanical and electronic adjustments on equipment as per Technical Service Manual and Field Engineering Bulletins. - Interprets ... **Overview** The Field Service Representative 1 is an entry level position....to tackle hands-on challenges and thrive in a fast-paced, customer -focused environment. **Responsibilities** - Collaborates with and receives mentorship… more
- NetApp (Morrisville, NC)
- …communicate clearly and professionally in written and verbal English (essential) 7. Any customer service experience is favourable 8. US Citizen **Education** + ... and performance of world-class systems and databases. You will collaborate with our customer 's technical teams, from globally recognised companies in the gaming,… more
- REI (NC)
- …passion for providing exceptional service . Join our call center team as a customer service representative and help us assist our customers and members. In ... the co-op, you do your best work with the support to live your best life. And you play...de-escalation techniques, creativity, and effective problem-solving. As an REI customer service representative, you will serve as… more
- NetApp (Morrisville, NC)
- …Cloud provider such as AWS, Azure or GCP. + Preferably have past IT Customer service / support experience. + Good fundamental Computer science / software ... and performance of world-class systems and databases. You will collaborate with our customer 's technical teams, from globally recognised companies in the gaming,… more
- NetApp (Morrisville, NC)
- …and challenging problems ranging across many different areas such as fleet management, customer support , operations and incident response. You will be working ... customer queries and incidents, diagnosing and solving complex technical issues by liaising with customer 's engineers...all things IT, and especially open source. + Any customer service experience is favourable. **Education** A… more
- Morrison Millwork (Harrisburg, NC)
- …strategy. Place and track product, installation, and service orders. Product, Technical , & Showroom Support Maintain strong working knowledge of Morrison ... service and operations to ensure accurate, timely, and high-quality resolutions. Support customer follow-up and continuity, while the Territory Manager leads… more
- Cleo (Raleigh, NC)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Computer Connections, Inc. (Wilmington, NC)
- …understanding of network infrastructure, telephony protocols, and excellent customer service skills to effectively diagnose and resolve technical problems. ... Technician. This position will be responsible for providing technical support to users regarding both standard...system performance and identifying potential issues Customer Service : · Responding to user support requests… more
