- Robert Half Technology (Charlotte, NC)
- Description We are proactively recruiting for Tier 2 Help Desk Support Analysts in the IT realm. This level requires deeper troubleshooting and support ... for escalated issues. Responsibilities: + Handle tickets escalated from Tier 1 + Troubleshoot advanced desktop , application,...Tier 1 technicians when needed Requirements Qualifications: + 2 -4 years of IT support experience +… more
- Xylem (Charlotte, NC)
- …solutions. * Collaborate with various teams, including Enterprise Architects, Service Desk, Tier 2 Support Technicians, CyberSecurity, and other functions ... to work effectively with various teams, including Enterprise Architects, Helpdesk, Servicedesk, Tier 2 Support Technicians, CyberSecurity, and more. *… more
- Doosan Bobcat (Statesville, NC)
- …of computing and network device problems. Role & Responsibility + Provide support services for all end-user platforms, including desktop /laptop platforms, ... computing/PDA standardization. + Repairing PCs & peripheral equipment. + Handles problems that the first- tier of help desk support is unable to resolve. + May… more
- Elevance Health (Winston Salem, NC)
- …and experience, which would provide an equivalent background. + Requires experience providing top- tier support for 3 or more of the information security ... security systems and/or technology services, which may include server, desktop , software, network, and database components. **How You Will...such work. + Experience must include a minimum of 2 to 3 years experience in a support… more
- Noblis (Raleigh, NC)
- …the Office of Primary Responsibility for second-level engineering and operational support of enterprise-level systems in the NAS. Providing 24/7 technical ... of detailed implementation plans, ensuring alignment with architecture + Provide support for a variety of technologies including Windows Operating Systems, Windows… more
- TEKsystems (Raleigh, NC)
- …and other metrics as assigned * Perform other duties as assigned Skills Support , Troubleshooting, Customer service, Windows 10, Desktop Additional Skills & ... Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves...days off back to back during the week. The Tier II qualifications would be to have one of… more
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