- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience troubleshooting Linux and Unix based systems. ... infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations… more
- RTX Corporation (Raleigh, NC)
- …with the Business Unit (BU) Site Leader for IT support services and local escalations . + Monitors and analyzes site data metrics and KPIs to proactively address ... and future issues. + Acts as the site's technical SME, supporting ticket escalations , training, and onboarding of new technicians in coordination with our managed… more
- Medtronic (Charlotte, NC)
- …responsible for providing product technical troubleshooting for Global field technical escalations , spare parts provisioning, and development of strategies for field ... activities + Be a services ECO ( change order) representative in R&D projects. Includes both ECO origination for...within the Responsibilities section of this job description are representative of those that must be met by an… more
- Cambrex High Point (Durham, NC)
- …Organizational Capacity & Strategy + Effective communication of client needs and escalations . + Identify and analyze issues and mitigate risks to project ... As needed (5 - 10%) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the… more
- Cambrex High Point (Durham, NC)
- …Organizational Capacity & Strategy * Effective communication of client needs and escalations . * Identify and analyze issues and mitigate risks to project ... As needed (5 - 10%) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the… more
- WCG Clinical (Cary, NC)
- …each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. + Serve as ... across all client touchpoints. + Coordinates client engagement plans and escalations with the Strategic Partnership Advisor, leveraging shared insights to… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Cisco (Research Triangle Park, NC)
- …product improvements that enhance field reliability and robustness. As the quality representative on critical issue teams, you assist in the management and closure ... of factory or field escalations . You can identify key lessons-learned and work to propagate known solutions across the existing product portfolio as well as into new… more
- Truist (Charlotte, NC)
- …the primary point of contact for ServiceNow-related initiatives, communications, and escalations . 14. Ensures platform security, data integrity, and compliance with ... 15%). **QUALIFICATIONS** Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more