- TEKsystems (Charlotte, NC)
- …+ Handle inbound customer calls and route them to the appropriate research teams. + Accurately gather and record customer data for complaint intake and regulatory ... Job Title: Escalation Support Specialist Location: Charlotte, North Carolina Industry: Financial Services / Brokerage About the Role We are seeking a detail-oriented and customer-focused Escalation Support Specialist to join our team. This role is ideal for… more
- Truist (Greensboro, NC)
- …of the Operations Manager, responsible for handling electronic payment exceptions, escalations , and reconciliations related to Wire within established timeframes in ... in accordance to applicable operating rules and regulatory guidelines. 2 . Independently analyze, research, and support electronic payment cases/claims/inquiries… more