- Vanguard (Charlotte, NC)
- …vision. The ideal candidate will have prior VOICE integration experience (ie using Genesys ) and experience building and deploying ai agents (ie using Kore.ai). You ... should be efficient in web development by designing, developing, testing, and maintaining applications and software systems (ie Java, Angular, etc.). Responsibilities: + Provides senior level system analysis, design, development, and implementation of… more
- MetLife (Cary, NC)
- …We are looking for a highly skilled and proactive Senior Infrastructure Engineer to join our Contact Center Infrastructure Engineering team. This role is ... be responsible for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it meets business requirements for performance,… more
- MetLife (Cary, NC)
- …Join our Contact Center Infrastructure Engineering team as an Assistant Infrastructure Engineer . This is a great opportunity for recent graduates or those starting ... careers to learn and grow in a collaborative environment. You'll support the Genesys Cloud CX platform and work alongside experienced engineers to deliver seamless… more
- Datavant (Raleigh, NC)
- …for healthcare. **What We're Looking For** We are seeking a Senior Telecom CCaaS Engineer with deep expertise in cloud contact center platforms and a passion for ... and manage CCaaS solutions (Such as: Nice CXone Five9, Genesys , Amazon Connect, or equivalent) to meet evolving business...disclosed their own pay. At the end of this application , you will find a set of voluntary demographic… more