- Hilton (Salisbury, NC)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Kimpton Hotels & Restaurants (Winston Salem, NC)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Charlotte, NC)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Charlotte, NC)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Watauga Hospitality Associates (Boone, NC)
- …issues. * Facilitate the washing, drying, and folding of house laundry as required. Guest Service * Offer guests assistance whenever possible. * Responsible for ... Front Desk Agent General Overview The Front Desk Agent... assures the highest possible level of visitor and guest satisfaction by providing superior customer service .… more
- Omni Hotels (Asheville, NC)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- IHG (Fort Bragg, NC)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk/ guest service experience. Some college preferred. Must speak fluent English. ... that may require additional monitoring or follow-up. + Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more
- Omni Hotels (Asheville, NC)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... potential room revenue by following specified selling guidelines. + Respond to guest calls in a timely manner. + Property-wide departmental interaction. + Raise… more
- Atrium Hospitality (Greensboro, NC)
- …registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy ... culture that promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience possible. We are a home away from home for… more