- Zoom (Raleigh, NC)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Maersk (Charlotte, NC)
- …relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations , Head of CHB Product, and Head ... Head of Customs House Brokerage Operations ...service delivery and process and policy standards. + Identify customer needs and oversee operations within the… more
- Grant Thornton (Raleigh, NC)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- Bank of America (Charlotte, NC)
- Head of Healthcare Specialized Product Sales -Treasury Executive Chicago, Illinois;New York, New York; Charlotte, North Carolina **To proceed with your application, ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/ Head -of-Healthcare-Specialized-Product-Sales--Treasury-Executive\_25047159) **Job Description:** At Bank of America, we are… more
- RELX INC (Raleigh, NC)
- …(eg, HR, Finance) and external data sources and tools. About the Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): ... they are a customer -facing role responsible for gathering functional requirements, designing data...data engineers and software developers to build integrations. The Head of Technical Product Management role is key to… more
- Truist (Raleigh, NC)
- …AI Centers of Excellence. 4. Experience delivering GenAI applications for customer engagement, operations , or risk functions in complex organizations. 5. ... shift (United States of America) **Please review the following job description:** The Head of AI Enablement is a senior technology leader responsible for designing… more
- Wolters Kluwer (Raleigh, NC)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Charlotte, NC)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Truist (Raleigh, NC)
- …with business and operations teams to ensure monitoring capabilities support customer experience , regulatory reporting, and incident management. Serve as the ... (United States of America) **Please review the following job description:** The Head of Observability and Monitoring will lead the strategy, architecture, and… more
- IQVIA (Durham, NC)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... at www.iqviadigital.com We're looking for a strategic, client-focused leader to head our Account Management organization across IQVIA Digital. You'll oversee… more