- COOLSOFT (Raleigh, NC)
- …NCDHHS-AM Note: * Remote Position * Webcam Interview Only Description : The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic ... DOE Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst : Technical Support , Healthcare, ServiceNow, Ticketing Systems EHR… more
- COOLSOFT (Raleigh, NC)
- …Client Info : NCDHHS-AM Note : * Remote Position Description : The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic ... DOE Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst : Technical Support , ServiceNow, Service Desk, ASAP Start Date… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine ... calls and emails and complete outreach as necessary. The Support Analyst must maintain a high level...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- Fox Rothschild LLP (Charlotte, NC)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... + Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support… more
- Ryder System (Raleigh, NC)
- …and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more
- NANA Regional Corporation (Fayetteville, NC)
- Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) ... apply today! **Responsibilities** + Applies specialized knowledge and independent judgment to support key tasks and lead project assignments. + Plans and oversees… more
- TEKsystems (Charlotte, NC)
- …them to troubleshoot issues so they need to be comfortable and personable. If helpdesk can't solve problems it is escalated to this Level 2 Team. Remedy ticketing ... experience L2 support Skills Support , Mobile device, Troubleshooting hardware Top Skills Details Support ,Mobile device,Troubleshooting hardware Additional… more
- Insight Global (Raleigh, NC)
- …requirements into technical reporting specifications. As Reporting Needs Decrease, Youll Also: Support the HR helpdesk , resolving user issues in Dayforce and ... other HR systems. Assist with W-2, ACA, and Open Enrollment testing and documentation. Contribute to broader HRIS projects as needed. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work… more
- Public Consulting Group (Raleigh, NC)
- …system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...members from EDPlan Innovations o Coordination with Technical Business Analyst to articulate change requests and product feedback and… more