- Oracle (Raleigh, NC)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our ...Sales Leadership. This individual contributor role, as a _Customer Success (CS) Senior Advisor_ , brings 10+… more
- Oracle (Raleigh, NC)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... and work with Alliances and Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner when there is any deviation. +… more
- Pegasystems (Charlotte, NC)
- …stakeholders to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and ... customer + Use discrete and aggregate measures of customer health to drive insights , to identify...proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages… more
- TD Bank (Charlotte, NC)
- …more specific details for this role. **Line of Business:** Analytics, Insights , & Artificial Intelligence **Job Description:** **Department Overview** **:** **ORM ... Lead Business Insights Specialist, Stress Testing & Scenario Analysis will serve...the integration of cross functional processes** **Typically deals with senior /executive management** **Focuses on longer-range planning for functional area… more
- US Bank (Charlotte, NC)
- …style + Taking leadership role on varied large and fast-moving projects + Proven success communicating actionable insights to senior management, partners and ... Insights Manager to join the Enterprise Analytics and Customer Experience (EACX) team within the bank. The Analytics...with full stack data analytics capabilities and focused on insights delivery to senior management. The individual… more
- Capital One (Raleigh, NC)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- MSC Industrial Supply Co. (Davidson, NC)
- …defining project scope, timelines, milestones, and deliverables. + Collaborate with sales, customer success , and technical teams to gather detailed customer ... cross-functional implementation teams, including project managers, solutions consultants, and customer success representatives. + Foster a collaborative team… more
- Dodge Construction Network (Raleigh, NC)
- …+ Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...case studies,total economic impact,and logo showcases + Partner with Customer Success to identify champions and build… more
- Oracle (Raleigh, NC)
- …incremental revenue growth within the assigned customer account portfolio. The senior Customer Success Manager portfolio includes clients with varying ... **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a… more
- Wolters Kluwer (Cary, NC)
- …which will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for ... the Role:** We are looking for a Director of Customer Success to lead a global ...deep knowledge / experience with leveraging customer success tools & technology to drive insights … more