- Deloitte (Charlotte, NC)
- …grow with confidence, and proactively manage to secure success. Work you'll do As a Service Delivery Manager , you will manage a diverse team of analysts ... adherence to SLAs and KPIs. + Lead, mentor, and develop service delivery teams to achieve operational excellence. + Collaborate with cross-functional teams… more
- NTT America, Inc. (Raleigh, NC)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team ... with support (client or supplier) experience 1. 3+ years of Service Delivery , Account Management, or Project Management experience 2. Experience engaging with… more
- SHI (Raleigh, NC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Truist (Charlotte, NC)
- …America) **Please review the following job description:** We are seeking a Technical Delivery Manager (TDM) to lead the end-to-end execution of high-impact, ... complex, technical environments and excels at translating strategic goals into coordinated, on-time delivery . The Technical Delivery Manager will operate as… more
- SMBC (Charlotte, NC)
- …a competitive portfolio of benefits to its employees. **Role Description** The Security Service Delivery Manager is responsible for overseeing and leading ... the delivery of services as part of the Shared Service Delivery Program ensuring that these services meet the required business regulatory compliance and… more
- Sedgwick (Raleigh, NC)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance (Remote) Manager Global Service Delivery Operations - Casualty Claims **PRIMARY ... PURPOSE** **:** Manages the global service delivery partnership, which operates as an extension of Sedgwick's services. Oversees service quality,… more
- TEKsystems (Durham, NC)
- …Project management, SLA, Customer success, Deliverables, Partner engagement, Engagement manager , Managed service , Reporting Top Skills Details Managed ... a Managed Services Environment: initiating the design, development, and implementation of service levels as well as reporting on and ensuring customer satisfaction… more
- Cornerstone onDemand (Charlotte, NC)
- …+ Consideration for privacy and security obligations **Cornerstone Delivery Success Manager Core Skills:** ** Service Delivery Expertise:** + Deep ... **Summary:** The Delivery Success Manager (DSM) is responsible...act as a central point of contact and advocate service delivery excellence, working closely with customers,… more
- Ensono (Raleigh, NC)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- TekSynap (North Liberty, NC)
- …Program Manager Program Manager PKI Lead Cyber Security Lead Service Delivery Manager Technical Advisor/Director System of Systems Engineer **CSfC ... Threat Analyst (DCO) Applications Developer (DCO) Incident Handler (DCO) Program Manager Project Manager Senior Defense Assessment Analyst **ADCNOMS** Senior… more