- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is ... service delivery, managing day-to-day operations of the IT Service Desk . This role is pivotal in...manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Watauga Hospitality Associates (Boone, NC)
- Front Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) General ... and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the...of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Six Flags (Charlotte, NC)
- …while maintaining productivity; assists in coordination and placement of front desk , reservations, and concierge associates. Monitors guest service through ... of the Front Office division, including the oversight of the Front Desk , Concierge and Reservations teams Responsibilities: Assists in the coordination and placement… more
- Randolph Electric Membership Corporation (Asheboro, NC)
- …McDowell Road, Asheboro, NC 27205, United States | Full Time Help Desk Technician Location: Asheboro, NC Application Deadline: Open until filled Department: ... Engineering Reports to: Manager of Information Technology Are you the go-to person...bring your expertise to our team as a Help Desk Technician. At REMC, you will not just be… more
- BorgWarner Inc. (Arden, NC)
- …+ Following ITIL principles in ticketing system and m aintaining high SLA standards + Providing Service Desk metrics to IT Manager What we're looking for + ... room and streaming technolog y + Support site IT Manager to interact with the IT Service ...Identifying and mitigating Cyber Risks for the facility + Service Desk Service + Support… more
- Marriott (Charlotte, NC)
- …last-minute changes, and resolve scheduling issues as needed by working with supervisor/ manager . Check in guests for appointments, confirm first and last name, and ... and repair needs. Report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal… more
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