- CVS Health (Raleigh, NC)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Raleigh, NC)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- TD Bank (Charlotte, NC)
- …with our long-term strategy of designing stores that enable advice. The Senior Manager, Store Strategy & Transformation leads the program management component of ... measurable results and positive impact to Customer, Employee, capacity, service levels and/cost to serve + Supports vision and...levels of management and works with business lines to advocate for adoption of changes identified + Develops program… more
- Ford Motor Company (Raleigh, NC)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Cardinal Health (Raleigh, NC)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- US Bank (Charlotte, NC)
- …and transformational priorities. As such, you must bring a passion for customer service , advocate for change on behalf of customers, and operate comfortably ... within their roles. + Tracking initiative status and communicating successes to senior management + Identify skill gaps with customers and identify opportunities to… more
- Capital One (Charlotte, NC)
- …number of hours to be regularly worked. Charlotte, NC: $78,400 - $89,500 for Client Service Sr . Associate Plano, TX: $78,400 - $89,500 for Client Service ... join the team. We are currently searching for a Senior Associate, Client Service . **Ideal Candidate** **:**.... Associate Richmond, VA: $78,400 - $89,500 for Client Service Sr . Associate Candidates hired to work… more
- CVS Health (Raleigh, NC)
- …it all with heart, each and every day. **Position Summary** + Acts as an advocate and subject matter expert guiding the business by serving as a quality champion ... and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost management, and operational efficiency.… more
- WCG Clinical (Cary, NC)
- …capabilities. Oversee Client Experience teams to deliver unified and exceptional service . + Build trusted relationships with senior client stakeholders, ... Senior Director, Client Experience (Remote) **General Information** **Location:**...acting as a strategic advisor and advocate . + Oversee the development and execution of client… more
- Lilly (Raleigh, NC)
- …increased technical capacity across the network. **Position Brand Description:** The Director/ Senior Director, Global Process Owner for Sterility Assurance, as a ... leader within the Technical Service , Manufacturing Sciences, Sterility Assurance team, will establish and maintain the global quality system procedural requirements… more