- CAI (Raleigh, NC)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Celonis (Raleigh, NC)
- …**The work you'll do:** + 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry + 6+ years in a ... Customer experience + Proven leadership skills within a customer support organization. + Strong analytical skills and technical writing skills; excellent… more
- Mass Markets (NC)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (NC)
- …your team and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... others. In this role, you will provide full life-cycle customer service and a ssist customers in...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Mass Markets (NC)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- TEKsystems (Raleigh, NC)
- …and tools. Required Skills & Experience: * Proven experience in customer service or technical support roles. * Strong troubleshooting skills across ... Job Summary: As a Tier 1 Customer Support Representative, you will be...be the first point of contact for families seeking technical assistance. You'll provide empathetic, knowledgeable support … more
- FANUC America Corporation (Huntersville, NC)
- …a related field preferred. + 2 years of relevant experience in a technical customer support or field service environment preferred. + Ability to diagnose ... equipment. Reporting to our Huntersville, North Carolina office, the Associate Field Service Engineer will provide support to customers in (North Carolina,… more
- TEKsystems (Charlotte, NC)
- Project Overview: The Family Tech Support Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is ... helping with logins, website issues, and navigating their platforms. The Associate Customer Service Representative takes inbound calls, LiveChat, and/or emails… more
- Fortive Corporation (Elizabethtown, NC)
- **Job Purpose:** Incumbents in the customer service job family interact with customers and sales representatives to handle a variety of sales support ... appropriate organization. Provide services where appropriate and develop partnerships to support customer satisfaction. + May review contract/purchase orders to… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more