- Insight Global (Durham, NC)
- Job Description Insight Global is looking for a Tier I/ II Desktop Support Team to act as the first line of defense for all IT tickets and engaging in ... * Excellent Communications / Customer Service Skills * Prior experience in a Desktop Support /Helpdesk role * Experience with Financial Services/Insurance more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S. Citizenship** (No… more
- Robert Half Technology (Charlotte, NC)
- …and resolutions in ticketing systems (ServiceNow, Remedy). + Escalate unresolved issues to Tier II /III teams. Requirements Qualifications: + 1+ years of IT ... Description Robert Half is proactively recruiting Help Desk Tier I Analysts to support our...password resets, account administration, and user access. + Troubleshoot desktop , laptop, and peripheral issues (printers, scanners, mobile). +… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support ...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge… more