• Voice Self - Service

    Wells Fargo (Charlotte, NC)
    …This person will build the conversational experience for our new Wells Fargo Voice Self - Service platform, using the latest AI techniques including Google ... contact center experiences + Proven use cases that include the creation of self - service voice flows including complex product and customer needs + Experience… more
    Wells Fargo (10/10/25)
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  • Lead Data Scientist - AI-Human Interaction

    Humana (Raleigh, NC)
    …To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self -provided internet service of Home or Hybrid Home/Office associates must ... +5 years of experience in applied ML, with at least 3+ in conversational AI, human-in-the-loop systems, or agent UX optimization + Experience with large-scale ETL… more
    Humana (10/03/25)
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  • Vice President, Sales Executive - AI Data…

    Deloitte (Charlotte, NC)
    …and stakeholder engagement and reduce service delivery costs. We develop voice and text-based conversational solutions that increase engagement to improve ... for their businesses. About the Position Are you an enthusiastic, self -motivated, and energetic sales professional with demonstrated sales success and a… more
    Deloitte (09/24/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Raleigh, NC)
    …+ Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and execute transformation roadmaps ... learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + Design omnichannel orchestration strategies (… more
    Kyndryl (07/29/25)
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