- USAA (Charlotte, NC)
- …part of what truly makes us special and impactful. **The Opportunity** As a dedicated Workforce Management Analyst I, you will be responsible for contact or ... claims center workforce management performance such as daily staff requirements, schedule efficiency, and time off). Provides contact center managers and… more
- UGI Corporation (Charlotte, NC)
- …an excellent experience. The Real-Time Specialist has primary responsibility for alerting the Workforce Management Analyst (s) when incoming contacts are not ... volumes, and other key business indicators. + Communications - Keeps Workforce Management Analyst (s) immediately and fully informed on center activity… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off … more
- US Bank (Charlotte, NC)
- …and discover what you excel at-all from Day One. **Job Description** The Workforce Capacity Planning Analyst is responsible for capacity planning & strategy ... for business case development, and internal consulting for all levels of management . Monthly capacity reviews with the business lines are conducted, along with… more
- VF Corporation (Raleigh, NC)
- …**Skills for Success** + Minimum 3-5 years of experience as a Software Asset Management Analyst + BS/BA or equivalent years' work experience in related field ... ** Analyst , Software Asset Management ** **Summary/Purpose:** This...federal laws._** _At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all… more
- Verint Systems, Inc. (Raleigh, NC)
- …mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the ... more at www.verint.com . **Overview of Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic analyst… more
- Insight Global (Cary, NC)
- Job Description We are currently seeking a skilled Hardware Asset Management Analyst to join our client's team in London. This position will play a key role in ... expanding the scope and maturity of the hardware asset management (HAM) program, with hands-on responsibilities in the UK and coordination responsibilities globally.… more
- Insight Global (Charlotte, NC)
- Job Description Looking for Issue Mgmt Business Analyst with minimum of 5 years experience. Process Lead will partner with leadership and peer teams to drive process ... required to drive collaboration with teammates across organizations and with the management team to identify opportunities to improve processes and controls across… more
- TD Bank (Charlotte, NC)
- …more specific details for this role. **Line of Business:** Financial Crime Risk Management **Job Description:** The Financial Crime Risk Analyst II role provides ... risk customer or transactional information. The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is...fair, positive and equitable environment that supports a diverse workforce + Acts as a brand champion for your… more
- Duke Energy (Charlotte, NC)
- …Summary We are seeking a customer-oriented and collaborative Sr. IT Applications Analyst to join the Transmission Control Center Solutions (TCCS) IT Team. This ... for critical grid operations. As a Sr. IT Applications Analyst on the TCCS team, you will: + Provide...understandable manner in both oral and written format to management and other stakeholders. Recognizes appropriate times to provide… more