• Contact Center Quality

    ASM Research, An Accenture Federal Services Company (Bismarck, ND)
    …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Quality Assurance Specialist

    Mass Markets (ND)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (06/13/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Bismarck, ND)
    …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Medication Therapy Management (MTM)…

    Prime Therapeutics (Bismarck, ND)
    …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
    Prime Therapeutics (05/10/25)
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  • Licensed Life and Health Insurance…

    Mass Markets (ND)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... We are seeking a Licensed Life and Health Insurance Specialist who will play a vital role in educating...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (05/19/25)
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  • Correspondence Policy Specialist

    Evolent (Bismarck, ND)
    …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
    Evolent (06/17/25)
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  • Specialist , Provider Data Management

    Evolent (Bismarck, ND)
    …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The Specialist , Provider Data Management will be a dynamic role that will encompass overall ... Prior experience with process improvement methodologies. + Prior experience with quality management and data comparison/analysis using Microsoft Excel. + Proficient… more
    Evolent (07/31/25)
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  • CDQI Nurse Specialist - Full Time - Remote

    Datavant (Bismarck, ND)
    …our bold vision for healthcare. **What We're Looking For:** As a Clinical Documentation Quality Improvement (CDQI) Specialist , you will play a pivotal role in ... to enhance documentation clarity, completeness, and overall medical record quality . By ensuring accurate and comprehensive physician documentation, you will… more
    Datavant (07/26/25)
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  • Revenue Cycle Specialist I

    Intermountain Health (Bismarck, ND)
    …procedures and policies with an overall goal of account resolution. + Contact insurance companies to obtain information necessary for invoice or account resolution ... maintaining work queues. + Responsible for meeting or exceeding productivity and quality goals. **Skills** + Billing + Documentations + Communication + Customer… more
    Intermountain Health (07/31/25)
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  • Bilingual Reimbursement Specialist

    Cardinal Health (Bismarck, ND)
    …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
    Cardinal Health (06/24/25)
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