- ASM Research, An Accenture Federal Services Company (Bismarck, ND)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Mass Markets (ND)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- ASM Research, An Accenture Federal Services Company (Bismarck, ND)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Prime Therapeutics (Bismarck, ND)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
- Mass Markets (ND)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... We are seeking a Licensed Life and Health Insurance Specialist who will play a vital role in educating...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Evolent (Bismarck, ND)
- …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
- Evolent (Bismarck, ND)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The Specialist , Provider Data Management will be a dynamic role that will encompass overall ... Prior experience with process improvement methodologies. + Prior experience with quality management and data comparison/analysis using Microsoft Excel. + Proficient… more
- Datavant (Bismarck, ND)
- …our bold vision for healthcare. **What We're Looking For:** As a Clinical Documentation Quality Improvement (CDQI) Specialist , you will play a pivotal role in ... to enhance documentation clarity, completeness, and overall medical record quality . By ensuring accurate and comprehensive physician documentation, you will… more
- Intermountain Health (Bismarck, ND)
- …procedures and policies with an overall goal of account resolution. + Contact insurance companies to obtain information necessary for invoice or account resolution ... maintaining work queues. + Responsible for meeting or exceeding productivity and quality goals. **Skills** + Billing + Documentations + Communication + Customer… more
- Cardinal Health (Bismarck, ND)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
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