- ASM Research, An Accenture Federal Services Company (Bismarck, ND)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Bismarck, ND)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CenterWell (Bismarck, ND)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- CVS Health (Bismarck, ND)
- …Patient Safety . Pharmacy Professional Practice . Regulatory Requirements . Quality Assurance . Customer Service . Personnel Management . Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Bismarck, ND)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Bismarck, ND)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Koniag Government Services (Bismarck, ND)
- …Quality Control Meeting + Participate in Tenant Meetings + Support government Quality Assurance Surveillance Program as needed and + Communicate with GSA ... PacArctic, LLC, (PAC) a Koniag Government Services company, is seeking an experienced Quality Control and Safety Manager to support PacArctic and our government … more
- Sevita (Devils Lake, ND)
- …the ability to multi-task to meet deadlines. + Excellent communication and customer service skills. + A commitment to quality in everything you do. + This ... will be diversified and you will be supporting our mission. + Provide quality assurance /improvement technical assistance and subject matter expertise with local… more
- Datavant (Bismarck, ND)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Veterans Affairs, Veterans Health Administration (Fargo, ND)
- …of policies and procedures of clinical laboratory testing. (b) Knowledge of laboratory quality control and quality assurance principles. (c) Knowledge of ... that support sound, independent work. (b) Knowledge of laboratory quality control and quality assurance ...other members of the health care team, external relations, customer service , and patient education. Reference: For… more
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