• Customer Service Tier…

    Eligo Energy, LLC (Chicago, IL)
    …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
    Eligo Energy, LLC (09/08/25)
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  • Tier 2 Engineer

    Proven IT (Tinley Park, IL)
    Tier 2 Engineer Tinley Park, IL...to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, ... and trouble-shooting support. This is the intermediate level of customer support. The Tier II Engineer has...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
    Proven IT (08/20/25)
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  • Desktop Technician- Tier 2

    AGI (Naperville, IL)
    **Description** **Position Title: Desktop Technician- Tier 2 ** **Compensation Range: $70,000-88,000 USD annual** **Department: IT** **Location: Naperville, IL, ... for managing and maintaining our customers workstations as a tier 2 technician, as well as interacting...attention to detail and organization + Excellent and proven customer service . + Communicate effectively both verbal… more
    AGI (07/19/25)
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  • Tier 1 Engineer

    Proven IT (Tinley Park, IL)
    …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...benefits through Cigna. Health options include a choice of 2 PPO plans, and a High Deductible Health plan.… more
    Proven IT (08/20/25)
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  • Tier II Engineer- Healthcare

    Proven IT (Westchester, IL)
    …+ Bachelor's degree in Computer Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. + Working experience in ... Tier II Engineer- Healthcare Westchester, IL (http://maps.google.com/maps?q=Westchester+IL+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play… more
    Proven IT (07/31/25)
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  • Onboarding Specialist Tier 1

    Proven IT (Tinley Park, IL)
    …other duties as assigned to meet business needs Requirements + 2 to 3 years of customer service + At least 1 year experience as an IT technician + Must be ... Onboarding Specialist Tier 1 Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) * IT...have strong attention to detail + Excellent organizational and customer service skills + Desktop management and… more
    Proven IT (08/20/25)
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  • Analyst ( Tier I) - End User Engineering…

    RKON (Chicago, IL)
    …third parties. Recruiters, please do not contact. Responsibilities Include: + Provides world class customer service by acting as a customer advocate with a ... ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ...pursue a long-term career in IT, and a strong customer service background. + Excellent teamwork, communications… more
    RKON (07/19/25)
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  • Senior Customer Service Technical…

    Wolters Kluwer (Chicago, IL)
    **Senior Customer Service Technical Specialist (Account Manager-CSAM) - Hybrid USA R0051179 |** Enablon EHS - North America | Wolters Kluwer **Position ... Summary:** As a **Senior Customer Service Technical Specialist (Account Manager-CSAM** **)**...participate in post-mortem and at-risk client reviews. + Mentor Tier 1 and Tier 2 … more
    Wolters Kluwer (09/10/25)
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  • Customer Service Representative

    Publicis Groupe (West Chicago, IL)
    …clients. **Qualifications** **Who You Are** + **What you'll bring with you:** + 1 - 2 Years of Customer Service experience + Manage territory activity to ... Customer Services Representative (CSR) will be responsible for providing excellent customer service to automotive dealer clients within an assigned territory… more
    Publicis Groupe (09/06/25)
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  • Head of Customer Support

    Screencastify (Chicago, IL)
    …we're seeking a strategic and energetic Head of Customer Support to lead our critical Customer Support team ( Tier 1- 2 ). About this role This is a unique ... leadership role designed to unify customer experience across reactive support and proactive growth. You'll...Screencastify. What you'll do: + Manage and develop the Tier 1 and Tier 2 … more
    Screencastify (09/03/25)
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