- Humana (Columbus, OH)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Conduent (OH)
- …on a timely basis and placing medications orders in a high-volume inbound call center .** **Responsibilities:** **Answer high-volume inbound customer calls for a ... where individuality is noticed and valued every day. **Remote Bilingual Healthcare Customer Service Representative ** **Must be...of the questions you may receive as a healthcare call center associate are the following:** **Can… more
- Cognizant (Columbus, OH)
- …wide variety of industries. The ** Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success ... School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Molina Healthcare (Dayton, OH)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Molina Healthcare (Cincinnati, OH)
- …& responsibilities of the role): * Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service * Show ... to bring quality health care to the underserved. The Care Connections Representative conduct outbound calls to Molina members, schedule appointments with our Nurse… more
- Molina Healthcare (Akron, OH)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- ITW (Troy, OH)
- …to field offices including logging calls to Branches and paging on- call technicians during non-business hours responding to customer's inquiries or complaints ... may also be assigned._ + Answer calls from incoming customers and dispenses call information to the appropriate Branch or Service Contractor. + Utilize the current… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
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