- Coinbase (Columbus, OH)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers ... you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Coinbase (Columbus, OH)
- … Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team ... of analytics engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support. This leader will be responsible for… more
- Coinbase (Columbus, OH)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. *...skills, with experience meeting with and presenting information to senior leadership * Proficient in MS Office / G… more
- Coinbase (Columbus, OH)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Bath & Body Works (Reynoldsburg, OH)
- …Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing customer/ consumer ... SUMMARY The Enterprise Insights department is responsible for creating Customer/ Consumer knowledge by providing actionable and relevant insights that shape… more
- Coinbase (Columbus, OH)
- …team is looking for an experienced Enterprise Product Manager (supporting our CX organization) who is passionate about transforming technology into critical business ... technical business partners across many teams at Coinbase including, Product, Engineering, CX , Compliance, and Security. You will develop user personas and define… more
- Coinbase (Columbus, OH)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more