- The Goodyear Tire & Rubber Company (Akron, OH)
- …sponsorship or relocation **Goodyear. More Driven.** **Position Description** Are you a skilled ** Call Center Manager ** with a passion for providing ... new "Tire as a Service (TaaS) end to end tire management program. The Call Center Manager will provide leadership support and direction to the Call… more
- Lincoln Financial (Columbus, OH)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will manage an assigned team within the Call Center to… more
- Amazon (Plain City, OH)
- …efficiently manage the operations budget and expenditures - Routinely operate as the afterhours on- call Data Center Facility Manager for the data centers in ... Description We are seeking a Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure… more
- UGI Corporation (Brooklyn Heights, OH)
- …employee lives and/or works. Nearest Major Market:Cleveland Job Segment: Behavioral Health, Substance Abuse, Call Center Manager , Call Center ... plans. Education and Experience Required: + Bachelor's degree preferred or equivalent call center operations experience. + Three to five years Contact Center … more
- UC Health (Cincinnati, OH)
- …of employment. Under the direction of the Public Safety Manager ,Communications Center , Call Center Representatives must determine the nature and ... location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls,… more
- Molina Healthcare (Columbus, OH)
- …of care and quality of Molina services provided. * Functions as hands-on manager responsible for supervision and coordination of daily activities. * Ensures adequate ... staffing and service levels and maintains customer satisfaction by implementing and monitoring staff productivity and other performance indicators. * Ensures completion of staff quality audit reviews. Evaluates services provided and outcomes achieved and… more
- ITW (Troy, OH)
- …to drive improved customer service in cooperation with Customer Care Supervisor/ Manager + Drive and clarify processes for internal and external customers. ... + Coordinate and monitor work activities to achieve expected volumes and operational requirements. + Identifies and directs training needed by team based on analysis of issues and inquiries + May make hiring decisions and conduct performance appraisals +… more
- Amazon (New Albany, OH)
- …schedule of Monday through Friday, 8pm-5am. This role will also periodically have on- call manager responsibilities that will exist outside of standard working ... to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Plain City, OH)
- …and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Hilliard, OH)
- …and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more