- Sodexo (Cincinnati, OH)
- **Role Overview** Sodexo is seeking a dynamic and experienced ** Call Center Manager 2** to lead our patient dining program's call center at ... approximately 800 patients. The position reports to the General Manager of Food Service and manages a team of...You'll Do** + Lead a team in a high-volume call center + Manage multiple priorities, demonstrate… more
- Humana (Columbus, OH)
- …We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will drive ... key performance metrics in a fast-paced, remote sales environment. The Agnostic Sales Manager leads and grows an internal sales team for consistent and positive… more
- Premier Health (Dayton, OH)
- **The Clinical Neuroscience Institute - Call Center ** **FT/ DAYS/ 80 hours per pay** **Summary** The Medical Center Representative is responsible for general ... the operation of the business office in a medical center . The MCR handles a high volume of sensitive...MCR is under the direct supervision of the Practice Manager . **Qualifications** 1. High School diploma or GED, required.… more
- ProMedica Health System (Toledo, OH)
- …accurate messages and obtains necessary instructions from the provider, office manager , nurses, etc. when appropriate. Coordinates the scheduling of patient ... appointments following the appropriate processes and procedures. Reschedules patients for follow up as requested by providers. Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate. Provides excellent… more
- ITW (Troy, OH)
- …to drive improved customer service in cooperation with Customer Care Supervisor/ Manager + Drive and clarify processes for internal and external customers. ... + Coordinate and monitor work activities to achieve expected volumes and operational requirements. + Identifies and directs training needed by team based on analysis of issues and inquiries + May make hiring decisions and conduct performance appraisals +… more
- Sharecare (Columbus, OH)
- …as well as past experience in call center operations. The Center Support Services Manager will demonstrate they are culturally aligned with Sharecare ... affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining… more
- Amazon (New Albany, OH)
- …schedule of Monday through Friday, 8pm-5am. This role will also periodically have on- call manager responsibilities that will exist outside of standard working ... to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- ITW (Troy, OH)
- …Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of a ... resource allocation, and address customer concerns in a timely manner. The manager directly manages all contact center processes and communication workflows,… more
- Amazon (Hilliard, OH)
- …and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Sprinklr (OH)
- …portals for case management + At least two years' experience with telecom, call center integration, and VoIP, including developing and deploying code that ... Learn more about our culture here: The Sprinklr Way. **Job Description** **Contact Center experience is required for this role** Working on the **Platinum Support… more