- US Bank (Cincinnati, OH)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (Columbus, OH)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- MetroHealth (Brooklyn Heights, OH)
- …high school equivalency exam. Meets one of the following: * 1 year of experience with any of the following: call center support, patient registration, ... a healthcare or business-related field will be considered in lieu of experience . Customer -centric mentality with strong customer service experience .… more
- Humana (Columbus, OH)
- …+ ** Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Intermountain Health (Columbus, OH)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... + Detail Oriented **Required Qualifications** + One year of customer service experience + Demonstrated problem-solving ability,...off during the training period.** + **Shift Details** **: Contact Center is open Monday - Friday… more
- Zoom (Columbus, OH)
- …individual Verticals (Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the ... and provide recommended solutions What we're looking for + Experience (5+ yrs) Contact Center ...demo and sales guides; learning and training materials + Experience utilizing Customer Relationship Management (CRM) tool… more
- KeyBank (Brooklyn, OH)
- …and resolution + Maintain highly proficient and current comprehensive knowledge of Contact Center and KeyBank's' policies, procedures and products - Deposits ... - Friday. **ABOUT THE JOB (JOB BRIEF)** As a Customer Service Specialist II, you'll serve as the voice...banking platforms. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and… more
- Pearl Interactive Network (Columbus, OH)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,...Citizen + Must have at least 6 months of customer service-related experience + Basic knowledge Microsoft… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …service skills and the ability to articulate and explain information clearly. + Previous customer service or call center experience preferred. + Excellent ... and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's...products and services. + Good problem solving skills. Consumer Contact Center Professional I At Fifth Third,… more
- Cleveland Clinic (Cleveland, OH)
- …+ One year of call or contact center or telephone operator experience OR two years of customer service experience Preferred qualifications for the ... one of the most respected healthcare organizations in the world. As a Call Center Support Operator, you will answer and provide information for inbound and internal… more
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