- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Columbus, OH)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Bridgestone Americas (Cincinnati, OH)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- Prime Therapeutics (Columbus, OH)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Pearl Interactive Network (Columbus, OH)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- PNC (Cleveland, OH)
- …and Administration team). The Audit Support and Administration Team oversees the quality assurance and improvement program (QAIP), audit methodology, regulatory ... audit operations oversight and department-wide improvement initiatives. This Internal Audit Quality Assurance Manager Sr position, an individual contributor… more
- AAR (Swanton, OH)
- **Title:** F-16 Quality Assurance Inspector **Location:** United States-Ohio-Swanton-Toledo Air National Guard Base **Job Number:** 17074 **Estimated Start Date: ... of all ISO 9001:2008, US Government, defense department, and customer quality audits. + Prepares all necessary...to ensure services are performed accurately. + Execute the Quality Assurance Program Plan (QAPP) and all… more
- PNC (Strongsville, OH)
- …valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist within PNC's Technology organization, you will be based ... . + Leads the team in planning and estimating quality assurance support requirements for new products,...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- TTEC (Columbus, OH)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Cleveland, OH)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more