- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- American Electric Power (Columbus, OH)
- …related to contract management, including drops and billing changes. **Projects** + Advocate for customers by providing feedback on customer -facing projects and ... the posting end date **Job Summary** Where Putting the Customer First Powers Everything We Do. At AEP, we're...enrollments, and account status updates. + Contribute to team success by adhering to standards and participating in weekly… more
- Confluent (Columbus, OH)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Columbus, OH)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- PagerDuty (Columbus, OH)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- RELX INC (Dayton, OH)
- …LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance About our Team: Our Customer Success team enhances customer satisfaction, identifies ... individual interactions, positively influencing business growth. About the Role: The Customer Success Manager (CSM) is an individual contributor responsible… more
- RELX INC (Dayton, OH)
- …model creators for each individual legal use case.About the Role As a Legal Customer Success Consultant, you will manage and nurture relationships with Law Firm ... any technical or operational issues + Acting as an advocate for clients by communicating their feedback to internal...areas for improvement. Requirements + Have excellent experience in customer success , account management, client services, or… more
- Cisco (Richfield, OH)
- …and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success , Renewals, and Partners to drive value realization. ... a strategic problem solver with a strong background in customer success and technology adoption. You possess...customers and Understanding their business challenges and objectives. * Advocate for the customer within Cisco, ensuring… more
- Nutanix (Cleveland, OH)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product… more