- Elevance Health (Mason, OH)
- ** Medicaid Call Center Workforce Analyst** **Location:** This role enables associates to work virtually full-time, with the exception of required ... time and flexes workforce accordingly. Ensures that the best possible call center service levels are achieved to maximize utilization. Monitors Call … more
- Humana (Columbus, OH)
- …across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking a strategic and technically ... to lead the evolution and optimization of our Medicare call center telephony systems, with a primary...+ Collaborate with technical teams to implement IVR flows, call routing, reporting, and workforce management features.… more
- Trinity Health (Columbus, OH)
- …+ Meets or exceeds Federal service level requirements for a Medicare Managed Care call center monitored by CMS or their appointed representatives. + Outreach to ... quality of care and service **What you'll do:** + Complies with internal policies, Center for Medicare and Medicaid Services (CMS), Ohio Department of Insurance… more
- ABM Industries (Middleburg Heights, OH)
- …standards outlined by The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), ABM Healthcare Support Services and the Hospital._ _Maintains ... to TJC, Occupational Safety and Health Administration (OSHA), CMS, Center for Disease Control (CDC), etc._ _Must be able...time_ A good job for someone just entering the workforce or returning to the workforce with… more
- Evolent (Columbus, OH)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... + 10+ years leading national oncology programs with deep regulatory expertise in Medicare, Medicaid , and Commercial + 5+ years as a national leader in the oncology… more