• Medicare Member Engagement…

    Molina Healthcare (Akron, OH)
    Molina Healthcare is hiring on our outbound Medicare Member Engagement team. This role is remote and will work 8am to 430pm Pacific Standard Time. ... Medicare Member Engagement Specialists will...Medicare Member Engagement Specialists will be making outbound...be computer savvy and have a high level of customer service experience. Top notch communication skills, both written… more
    Molina Healthcare (08/03/25)
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  • Medicare Risk Adjustment Advanced Analytics…

    Elevance Health (Independence, OH)
    ** Medicare Risk Adjustment Advanced Analytics Consultant** **On-Site Requirement: Hybrid 1;** **This role requires associates to be in-office 1 - 2 days per week,** ... to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and… more
    Elevance Health (07/29/25)
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  • Analyst Case Management

    CVS Health (Columbus, OH)
    …care coordination needs and drive solutions to address those needs. + ** Member Engagement :** Use problem-solving skills to find alternative contact information ... Needs Plan (DSNP) members, who are enrolled in both Medicare and Medicaid. As a member of...by care management. Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for… more
    CVS Health (07/18/25)
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  • Care Manager - Registered Nurse

    CVS Health (Columbus, OH)
    …to meet performance and productivity metrics, including call volume, successful member engagement , and state/federal regulatory requirements of this role. ... colleagues. + Communicate effectively, both verbally and in writing. + Excellent customer service and engagement skills. **Required Qualifications** + Must have… more
    CVS Health (07/31/25)
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  • Consultant, MCO Marketing (Managed Care…

    Cardinal Health (Columbus, OH)
    …health plans on patient enrollment and education efforts; co-develop campaigns to improve member engagement . + Build and maintain templates for call preparation, ... Marketing contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy.… more
    Cardinal Health (07/22/25)
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  • VP of Product Marketing

    Drips (OH)
    …+ Healthcare payer or provider experience + Familiarity with CMS quality programs, member engagement , or Medicaid/ Medicare operations About Drips Drips is ... that target named accounts with highly relevant content and engagement + Align closely with sales and SDRs to...program + Own white paper development, ABR summaries, and customer narratives + Ensure content reflects both member… more
    Drips (06/27/25)
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  • VP of Enterprise Accounts - Healthcare Payer Sales

    Drips (OH)
    …managed service transforming how health plans engage their members at scale. Our member engagement solution drives measurable outcomes across the member ... collaboration with our healthcare customers directly impacts quality scores, member experience, revenue protection, and operational and administrative expenses,… more
    Drips (06/19/25)
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  • Director of Service Delivery

    Prime Therapeutics (Columbus, OH)
    …accomplish client program objectives. This role is responsible for partnering across Member Operations senior leadership, Client Engagement , and the Business ... is responsible for the strategic leadership and operational direction of Member Operations solutions related to interaction with Prime Therapeutics clients to… more
    Prime Therapeutics (06/24/25)
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  • OH Medicaid Consumer Experience Lead

    Humana (Columbus, OH)
    …others in the organization to speak up and voice opportunities to improve the member experience. Advises Director of Consumer Engagement and OH Market leaders to ... moderate to substantial. The Consumer Experience Lead may leverage voice of the customer , NPSt, root cause, telling the story, call listening, member experience… more
    Humana (07/12/25)
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  • Call Quality Coach - Mandarin

    Humana (Columbus, OH)
    …through compliant practices that bring value to the organization. This engagement includes call calibrations, call reviews, collaborative feedback to sales agents, ... be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of coaching… more
    Humana (07/15/25)
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