- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Columbus, OH)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Columbus, OH)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- PNC (Cleveland, OH)
- …valued and have an opportunity to contribute to the company's success. As a Senior Marketing Lead within PNC's Marketing organization, you will be based in ... results, in an inclusive and high-performing culture. As the Senior Marketing Lead for New Branch Marketing,...marketing, distribution, sales and product to deliver an exceptional customer experience. What you'll do: * Lead … more
- Cayuse Holdings (Columbus, OH)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- ITW (Solon, OH)
- **Job Description:** Customer -Back Innovation, driven by consumer insights and pain points is the root of all our New Product Development work at ITW Permatex. ... Reporting to the Director of Marketing, the Insights & Innovation Manager is a high visibility, high...a new product pipeline, give confidence in research methodologies, lead projects that include both internal and external resources… more
- Coinbase (Columbus, OH)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Citizens (Columbus, OH)
- …The Consumer Lending Strategy & Business Analytics team at Citizens advises senior leadership with actionable insights that shape day-to-day execution and ... analytic standards, architecting scalable data solutions, and delivering executive-ready insights . You will lead cross-functional initiatives, mentor analysts,… more
- Merck (Columbus, OH)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Columbus, OH)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more