- Dayton Children's Hospital (Dayton, OH)
- …- Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support ... receives customer reported issues primarily by answering the service desk phone hotline but may receive...issues; escalating to more senior resources as required. The analyst is responsible for providing excellent customer service… more
- CAI (Columbus, OH)
- Bilingual (French/English) Service Desk Analyst **Req number:** R6935 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Huntington National Bank (Columbus, OH)
- Description Summary: The Service Desk Analyst 2 provides outstanding customer service at all times. The technical support professional will handle ... to ensure issue has been resolved. + Drive initiatives that improve the service desk . + Partner with internal support groups in providing the best service… more
- Flynn Restaurant Group (Independence, OH)
- …a week to collaborate and thrive, together!_ **Our Vision for this Role** The Video/ Service Desk Analyst supports internal customers by remotely retrieving ... and effective use of the knowledge base. + Work with Level I and II Service Desk to stay up to date on all hardware and software components and specifications… more
- Cognizant (Columbus, OH)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- ProMedica Health System (Toledo, OH)
- …**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a ... range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers… more
- Robert Half Technology (Westerville, OH)
- Description We are looking for a skilled Help Desk Analyst I to join our team in Westerville, Ohio. In this contract position, you will play a pivotal role in ... while minimizing disruptions. * Develop and implement strategies to enhance service desk efficiency and future support processes. * Create and deliver training… more
- Robert Half Technology (Uniontown, OH)
- …of IT equipment during a large-scale switch upgrade. * Handle incoming service desk tickets, ensuring timely resolution and clear documentation of ... Excellent communication skills, both written and verbal. * Experience working with service desk ticketing systems. * High attention to detail and ability to… more
- Robert Half Technology (Uniontown, OH)
- …issues related to Active Directory and Windows 10 environments. * Manage service desk tickets efficiently, ensuring timely resolution and documentation. * ... Ability to troubleshoot basic technical issues efficiently. * Familiarity with managing service desk tickets and documenting resolutions. * Excellent verbal and… more
- Pearson (Columbus, OH)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more